Cancellations & refunds

DRAFT v0.1 · 30 AUG 2026 · APPLIES WHEN PAID PLANS LAUNCH

Scantara is currently free during early access, so there is nothing to cancel or refund today. This policy takes effect when paid subscriptions launch, and is published now so you can see the deal before it exists.

Cancelling

You can cancel your subscription at any time in Settings, effective at the end of the current billing period. You keep full access until then. Cancelling stops all future charges; your Scouts drop to the free tier's limits rather than being deleted.

Refunds

First subscription, first 7 days: full refund, no questions — write to hello@scantara.ai from your registered email address.
After 7 days: fees already paid are non-refundable, except where the service was materially unavailable for an extended period or where law requires a refund.
Duplicate or erroneous charges: refunded in full once verified.

Approved refunds are returned to the original payment method within 5–7 business days of approval, via our payment provider.

Questions

Anything unclear: contact us — a human reads it.